‘Like a blocked gate I can’t climb over’: a Windrush victim’s DWP impasse | Windrush scandal

When Joseph Mowlah-Baksh applied for disability benefits in February, he received a letter from the Department for Work and Pensions asking to see his passport, to allow officials to decide his “current status whilst living in Great Britain”.

The former hospital porter has lived in Birmingham since 1959 when he arrived as a baby from Trinidad and has struggled for decades to get a British passport. When he received the letter, he assumed that he would not be eligible for the benefits, just as he has previously been told he is not eligible for a driving licence and not permitted to work in the country he has lived in for six decades.

His father, Andrew Mowlah-Baksh, arrived in the UK on Empire Windrush in 1948, but Joseph was only made fully aware of the government schemes to assist people affected by the Windrush scandal this week, during an interview about his father to mark the forthcoming 75th anniversary of the ship’s arrival.

“I’ve been trying to get a passport for 40 years, but there’s been one disappointment after another,” he said. He was aware of the government’s promises to help people who had been wrongly deported after being misclassified as illegal immigrants, but did not understand that a wider group of people could be helped by the scheme.

Mowlah-Baksh has tried to get a passport several times since 1982, when his first application was rejected. He made a concerted attempt to get assistance from the Home Office about 14 years ago when his driving licence was not renewed because of questions about his immigration status.

In 2011, he contacted Richard Burden, then the Labour MP for Birmingham Northfield, but a letter from Burden’s office describes difficulties in getting any clear answers from the Home Office, and his problem was not resolved.

The request from the DWP for passport details in order to progress his claim for personal independence payment, to help with reduced mobility, has depressed him. “When people are questioning you about your nationality and why you’re here, it makes you feel inconsequential. I’ve fought all these battles before, I didn’t feel I had the strength to try again,” he said. “You want to move onwards and upwards in life, but this problem has meant I haven’t progressed in any way. It’s like a blocked gate I can’t climb over, so I don’t know how to proceed.”

Patrick Vernon, a campaigner for rights of those affected by the Home Office scandal, said he was not surprised that there were still people who were badly affected by Windrush documentation problems, but who were entirely unaware of the government assistance programmes.

“This is not a unique case; some people still know nothing about the schemes set up to help,” he said. He said it was regrettable that the Home Office had recently postponed the payment of £150,000-worth of grant money designed to raise awareness of the schemes available to aid people who arrived in the UK from British colonies or Commonwealth countries in the 1950s, 60s and 70s and who were later miscategorised as immigration offenders. The department also recently dropped a commitment to hold reconciliation events with ministers.

Campaigners held a protest vigil this week in Windrush Square, in Brixton, London, calling on the government to implement all the promises of reform it made when it acknowledged the severity of this problem five years ago this month. “There is so much mistrust of the Home Office. More needs to be done to raise awareness of the help available, Vernon said.”

The Department for Work and Pensions asked for Joseph Mowlah-Baksh’s passport, which he has been unable to obtain. Photograph: Christopher Thomond/The Guardian

Mowlah-Baksh is one of five children, but the only child born in Trinidad. His Trinidadian father served in the RAF during the war, where he met his Irish wife, who was working for the British army. Andrew Mowlah-Baksh settled permanently in Birmingham after the war, travelling back from Trinidad on the Windrush ship. He and his wife and their three oldest children went to Trinidad for a few months in 1958, and Joseph was born during this trip. He travelled to the UK in 1959, with his name added in handwriting on to his mother’s passport.

He has spent decades working in construction, as an NHS porter, for a funeral directors, in factories and as a warehouse worker for Habitat, but for the past 13 years has been unable to take paid work, since officials clarified that although he had a national insurance number he was not permitted to work in the UK. He has taken unpaid work in charity shops instead.

“I’ve had six or seven job interviews where they’ve shaken my hand, and said you’re hired, but I’ve been unable to take up the position when they’ve asked for my passport,” he said. As a result of having no passport, he has been unable to travel. “I’ve dropped friends at the airport, but been unable to join them on holiday,” he said.

When alerted to his ongoing difficulties proving his right to live in the UK, the Home Office contacted Mowlah-Baksh on Thursday and explained how he could access help. In a statement, the department said their outreach teams had worked hard to inform people about how they can secure documentation proving their right to live and work in the UK.

A Home Office spokesperson said: “We remain absolutely committed to righting the wrongs of Windrush and have paid or offered more than £68m in compensation to the people affected. We know there is more to do and we continue to work hard to reach communities to make sure everyone who may be eligible for the compensation scheme has the support to apply.”

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