European Central Bank ready to cut interest rates; NatWest fixes problem with mobile app and online banking – business live | Business

In the artificial intelligence world, OpenAI – the creator of the ChatGPT chatbot – has set up a new Safety and Security Committee.

The new committee is responsible for making recommendations on critical safety and security decisions for all OpenAI projects – a crucial issue, given concerns about the dangers which AI could pose.

Its first task is to evaluate and further develop OpenAI’s processes and safeguards over the next 90 days, before making recommendations to its board. OpenAI says it will review them, and then announce its “adopted recommendations”.

OpenAI says:

OpenAI has recently begun training its next frontier model and we anticipate the resulting systems to bring us to the next level of capabilities on our path to AGI.

While we are proud to build and release models that are industry-leading on both capabilities and safety, we welcome a robust debate at this important moment.

The commmittee will be led by OpenAI’s chair Bret Taylor, CEO Sam Altman, and directors Adam D’Angelo and Nicole Seligman.

Earlier this month, a former senior employee at OpenAI said the company was prioritising “shiny products” over safety, revealing that he quit after a disagreement over key aims reached “breaking point”.

And last week, a leading scientist and artificial intelligence campaigner told The Guardian that major tech firms had distracted the world from the existential risk to humanity posed by AI.

UK retail sales have bounced back this month, new data shows, as slowing inflation encouraged customers to spend in the shops.

The latest CBI Distributive Trades Survey shows that UK retail sales grew at their fastest pace since December 2022 in the year to May.

A net balance of +8% of retailers reported that sales volumes were up year-on-year, a sharp improvement on the -44% recorded in April [the balance is the difference between firms who answered ‘up’ or ‘down’].

That may be a sign that the economic recovery picked up this month; potentially a boost to Rishi Sunak, as he argues “the economy is turning a corner”.

However, a small majority of retailers expect sales to fall moderately next month.

Sales were seen as “average” for the time of year – the strongest reading in eight months.

The CBI also reports that selling price inflation in the retail sector eased considerably in May, to its lowest since August 2020.

A balance of 20% of retailers reported they’d raised their prices, down from 54% in February.

That chimes with this morning’s survey from the BRC, showing shop inflation had returned to normal levels.

Fewer wholesalers reporting higher prices than in February, too.

Alpesh Paleja, CBI lead economist, says:

“May’s increase in retail sales adds to the swathe of data pointing to an improvement in activity over the near-term. Falling inflation, and continuing real wage growth will contribute to a healthier consumer outlook, in turn supporting the retail sector further.

“That being said, retailers are restrained about their business situation over the coming quarter. Headlines sales are expected to fall moderately next month, and it’s concerning that retailers’ investment intentions have deteriorated noticeably.

“The mixed mood from our survey demonstrates just how nascent the economic recovery is. All parties should use this general election campaign to embrace policies which will embed sustainable growth, foster the investment we need to develop a labour market which delivers higher living standards, and to accelerate our transition to net zero.”

NatWest has confirmed that the IT problems which affected its services this morning are now resolved.

A NatWest spokesperson said:

“We are aware that some customers were experiencing difficulties accessing NatWest mobile and online banking this morning. The issue has been resolved and customers are now able to log in as normal. We apologise to customers for any inconvenience caused.”

NatWest’s website now declares that its online banking service is “working normally” again.

But, it says there is still some service disruption on the mobile app, with some customers unable to view their credit card information on our mobile app.

“We’re working hard to fix this, sorry if it’s causing you any issues,” NatWest adds.

NatWest says that customers who need to complete a transaction can use their Telephone Banking service, or visit a branches or an ATM.

Assuming you can find a branch, of course….. NatWest is closing 98 this year.

The IT problems at NatWest have come at a particularly bad time for many customers, as today is payday for many companies:

NatWest’s banking app and online banking service has been hit by a technical glitch, with many users reporting problems.

Several NatWest customers have reported problems accessing their bank account this morning, both through the app and through online banking.

They’ve been told that the issue is being investigated “with the highest priority”.

NatWest says:

Some of our customers are experiencing issues with our mobile app and Online Banking service. We’re sorry for any inconvenience caused and we’re working hard getting everything back up and running for you.

We will share an update when we have more information.

NatWest adds that bank cards should still be working, though:

The Bank of England’s outgoing deputy governor has hit out at critics of the central bank’s record in controlling inflation.

Ben Broadbent, who leaves the BoE in June, it is “absolute tripe” to claim that the bank’s monetary policy committee failed to foresee surging inflation over the past three years because its members shared similar backgrounds.

Turning the accusation back on the BoE’s critics, Broadbent told The Times:

“I think the place where there is the most groupthink is among those who [accuse people of] groupthink. It is something that people trot out. I dismiss the charge pretty strongly.”

The BoE, like other central banks, has been criticised for expecting the surge in inflation during the Covid-19 pandemic to be temporary.

Broadbent, though, argues that the economic hibernation of the pandemic years exposed “the limits of normal macroeconomics”, leaving forecasters struggling, and that Russia’s invasion of Ukraine had provided a second, unforseen, inflation shock.

Broadbent said disinflation — a decrease in the rate of inflation — was “getting there”, after UK inflation dropped to 2.3% last month.

He added that this “doesn’t mean [rate cuts] have to be made right now”.

UK retailers are declaring that shop price inflation has fallen back to “normal levels”, after the pace of price rises eased again this month.

Prices in British shops rose at the slowest pace in two and a half years in May, according to the British Retail Consortium

It reports that annual shop price inflation slowed to 0.6% in May from 0.8% in April, the smallest increase since November 2021.

Food inflation slowed for a 13th month in a row to 3.2% from 3.4%, its lowest since February 2022, while prices of non-food goods fell by 0.8% in annual terms.

Helen Dickinson, chief executive of the British Retail Consortium, said:

“Shop price inflation has returned to normal levels, at just 0.6%. This was helped by slowing food inflation, with fresh food inflation falling to its lowest level since November 2021.

Meanwhile, ambient food inflation remained stickier, especially for sugary products which continued to feel the effects of high global sugar prices. In non-food, retailers cut furniture prices in an attempt to revive subdued consumer demand for big-ticket items, and football fans have been able to grab some bargains on TVs and other audio-visual equipment ahead of this summer’s Euros.”

This could cheer Rishi Sunak, who called the general election just hours after the official headline rate of UK inflation fell – although not by as much as expected – last week.

But, although the speed of price rises has fallen, this still leaves the price level sharply higher than two or three years ago.

Good morning, and welcome to our rolling coverage of business, the financial markets and the world economy.

European consumers and businesses can look forward to lower borrowing costs, with the European Central Bank looking firmly on track to cut interest rates next week.

With inflation having fallen close to the ECB’s 2% target, several policymakers are hinting that the bank will be able to lower rates at its meeting next week.

Philip Lane, the ECB’s chief economist, declared in a speech in Dublin:

At our June meeting, if our updated assessment of the inflation outlook, the dynamics of underlying inflation and the strength of monetary policy transmission were to further increase our confidence that inflation is converging to our target in a sustained manner, it would be appropriate to reduce the current level of monetary policy restriction.

After the speech, Lane told reporters that “The discussion about a rate cut next week is not a declaration of victory,” according to the Financial Times.

French central bank chief Francois Villeroy de Galhau was even more categorical, declaring a June rate cut “a done deal” unless there is a shock.

Villeroy de Galhau, who like Lane is a member of the ECB’s governing council, told Germany’s Boersen Zeitung newspaper:

“Barring a surprise, the first rate cut in June is a done deal, but afterwards we have several degrees of freedom,”

Villeroy de Galhau argued that the ECB should keep its options open about possible future cuts, adding:

“I don’t say that we should commit already on July, but let us keep our freedom on the timing and pace.”

A cut in June would make the ECB one of the first major central banks to lower rates in the current cycle, after the Swiss National Bank which surprised the markets with a rate cut in March.

Currently, the ECB’s deposit facility – paid to banks who make overnight deposits with the Eurosystem – is a record high of 4%.

Its main refinancing operations, the rate banks pay when they borrow money from the ECB for one week, is 4.5%.

Annual inflation in the euro area was just 2.4% in April 2024, a near three-year low, down from 7% a year before.

In the UK, inflation was even lower, at 2.3% in the year to April. But with services inflation looking sticky, the Bank of England now isn’t expected to start cutting rates until November.

The US Federal Reserve may also wait until November, market pricing indicates, with US inflation running over 3%.

The agenda

• 7am BST: German wholesale price inflaion

• 11am BST: CBI distributive trades survey for May

• 2pm BST: US house price index for March